FAQ
Q1:Are you a factory or trade company?
A: We have our own PCB manufacturing & Assembly factory.
Q2:What kind of PCB file format can you accept for production?
A:Gerber, PROTEL 99SE, PROTEL DXP, POWER PCB, CAM350, GCCAM, ODB+(.TGZ)
Q3:Are my PCB files safe when I submit them to you for manufacturing?
A:We respect customer's copyright and will never manufacture PCB for someone else with your files unless we receive written. Permission from you, nor we'll share these files with any other 3rd parties.
Q4:No PCB file/Gerber file, only have the PCB sample, can you produce it for me?
A: Yes, we could help you to clone the PCB. Just send the sample PCB to us, we could clone the PCB design and work out it.
Q5:What is Guarantee lead time?
A:Sample:
1-2 Layers: 5 to 7working days
4-8 Layers: 12 working days
B:Mass production:
1-2 Layers:7 to 15 working days
4-8 Layers:10 to 18 working days
The lead-time is depends on your final confirmed quantity.
Q6:What payment do you accept ?
A:-Wire Transfer(T/T)
B:-Western Union
C:-Letter of Credit(L/C)
D:-Paypal
E:-Ali Pay
F:-Credit Cart
Q7:How to get the PCBs?
A:For small packages, we will ship the boards to you by DHL,UPS,FedEx,EMS. Door to door service! You will get your PCBs at your home.
For heavy goods more than 300kg, we may ship your PC boards by ship or by air to save freight cost. Of course, if you have your own forwarder, we may contact them for dealing with your shipment.
Q8:What is your minimum order quantity?
A:Our MOQ is 1 PCS.
Q9:How about your factory production capacity?
A:we can provide 100000 square meter/month.
Q10:Which countries have you worked with?
A:US,Canada,Italy,Iran, Czech, Norway and so on we all supplied.